Chaos is the enemy of success.
A good manager is able to distribute responsibilities so as to maximize the competences of team members. It is worth thinking about this already at the recruitment stage – does the new person bring any new skills to the team, will we be able to use them? If so, it is even more of a misunderstanding to assign tasks to employees at random.
To avoid this, it is worth using tools that facilitate planning and distribution of work. Each team member should also have a clearly defined role, with individual scope of responsibilities and rights.
More Space is There Anything Worse
This will facilitate the team’s work, but also if a problem occurs, it will be easier to Whatsapp Number List identify and solve. In larger teams, it is worth creating positions dedicated to handling communication on individual marketplaces or assigning selected people to handle returns and complaints.
Is there anything worse at work than a supervisor looking over your shoulder? Probably not. Watching over the numbers is important, but in conditions of constant control you cannot function, and you certainly cannot use your potential effectively. If you want motivated, engaged employees, give them freedom.
Everyone should have their own responsibilities. This is not only an expression of trust, but also a real relief for the manager, who has a lot of other responsibilities anyway.
Responso helps customer service teams
Well-designed procedures, status meetings and reports should help you keep your finger on the BM Leads pulse. If your team serves customers by phone, it’s a good idea to listen to call recordings from time to time. Many improvements can also be made in this area. Selected conversations can be discussed with the team during meetings or internal training as case studies.
Episode, together with our expert, we will focus on the analysis of the types of hosting – their advantages and disadvantages, we will tell what the server architecture is for e-mail. -store, and what real use cases are, i.e. how not to burn out promotional campaigns – says the host Paweł Borowik, Vice President of Business Development at iCEA Group.
